Corporate History
The founding President of CARLOS PAWNSHOP, INC., Milagros Osero Carlos, first thought of venturing into Pawnshop business while assisting in the Drugstore owned by her husband’s family. While doing so, she took notice of customers who would offer their jewelry or anything of value in exchange for medicines they needed in time of emergency. This was the human drama she helplessly watched everyday. It was at this point in time that she thought of the potential of setting up a pawnshop that would help those in need of medicines right at the place where it was needed.
Thus, in July of 1985, in a small space at the Packing Department of Carlos SuperDrug, the first Quickloan Pawnshop came to life. She invited her sister-in-law, Pilar R. Carlos to join her in her new venture. True to the reason for its existence, uncompromised service at trying times was its mission. Its vision was to be in many towns and cities to reach out to people in emergency situations. The reality was, no bank would give loans for medicines and other exigencies but QUICKLOAN was a place they could go to with no questions asked. QUICKLOAN has expanded to different locations in Quezon and Laguna provinces. It has also opened jewelry stores at Quickloan Branches and Malls in Lucena and Manila. Today, QUICKLOAN is a household name that is known for “doing business with a heart”. It will continually remain committed to its mission of service.
Corporate Mission
Uncompromised QUALITY SERVICE at trying times. QUICKLOAN’S basic concern is the CUSTOMER in NEED.
No stone will be left unturned if only to make sure the need of Quickloan’s Customer is met at:
- The friendliest atmosphere
- Affordable rates
- A place of RELIABILITY-TRUST-HONESTY
Corporate Vision
To be in many towns and cities in Quezon, Laguna and Batangas Provinces to reach out to people in emergency situations.
Core Competencies
- A well-known name in Quezon Province.
- Service above all.
- Honesty/Fairness in assessing the pawned article with flexible terms.
- Trust. Customers are confident that they will have the same jewelry when redeemed.
- Goodwill transferred from CARLOS DRUGS to QUICKLOAN. Carlos Drugs have been serving Quezon folks for 68 years earning people’s trust.
- Competitive pricing and acceptance of defective jewelry.
- Personal touch in service.
- Ambiance: clean, secure and cozy.
- Market aggressiveness of owners
Strategies to achive company MISSION , VISION and Objectives
- Keeping the goodwill. Quickloan maintains its reputation for honesty, integrity and reliability. Customers get their money’s worth and their pawn is well
taken care of. - Development of system for a workable and profitable business concept. Cost is minimized through minimum numbers of staff yet fully complemented.
- Managed growth. Business is expanded only when there is corresponding development of skills of people who will manage.
- Regular audit. There is a random branch evaluation as to operation, physical plant facilities and staff training.
To further attain the company’s vision and mission, Quickloan has engaged in a limited Research and Development (R&D) that:
- Constantly monitors trends in the pawnshop business locally and internationally.
- Develops new services that can be provided to customers in order to have a competitive edge over other pawnshop businesses.
